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  1. (a) Any interested party may petition the Arkansas Motor Vehicle Commission to call a hearing for the purpose of taking action with respect to any matter within the commission’s jurisdiction by filing with the commission a notarized complaint setting forth grounds upon which the complaint is based. Upon review of the complaint, the commission shall determine whether to call a hearing.

  2. (b) On its own motion, the commission may call a hearing for the purpose of taking action in respect to any matter within its jurisdiction.