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(a) The Arkansas Public Service Commission may hear and determine all complaints arising from:
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(1) A public utility’s failure or refusal to provide access for a pole attachment;
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(2) The inability of a public utility and an entity seeking access for a pole attachment to reach a voluntarily negotiated, written agreement governing access for the pole attachment; and
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(3) Disputes between a public utility and an entity over the implementation of an existing contract granting the entity access for a pole attachment.
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(b) A public utility shall provide information required for the commission to verify that the costs associated with access for pole attachments provided by the public utility are just and reasonable.
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(c)
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(1) The commission shall resolve any complaint or dispute that the commission may hear under this section within one hundred eighty (180) days after the complaint is filed with the commission.
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(2) However, the commission by rule may extend the time to resolve a complaint or dispute for up to three hundred sixty (360) days after the complaint is filed.
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