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(a) A health maintenance organization shall make available to its subscribers a list of providers upon enrollment and re-enrollment.
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(b) Every health maintenance organization shall provide within thirty (30) days to its subscribers a notice of any material change in the operation of the health maintenance organization, including any major change in its provider network, that will affect them directly.
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(c)
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(1) An enrollee shall be notified in writing by the health maintenance organization of the termination of the primary care provider who provided healthcare services to that enrollee.
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(2) The health maintenance organization shall provide assistance to the enrollee in transferring to another participating primary care provider.
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(d) The health maintenance organization shall provide to subscribers information on how services may be obtained, where additional information on access to services can be obtained, and a telephone number where the enrollee can contact the health maintenance organization, at no cost to the enrollee.
