Section 759.450 – Minimum service quality standards; rules; customer impact indices; factors; wholesale services; improvement plan; penalties; exceptions.

(1) It is the intent of the Legislative Assembly that every telecommunications carrier and those telecommunications utilities and competitive telecommunications providers that provide wholesale services meet minimum service quality standards on a nondiscriminatory basis. (2) The Public Utility Commission shall determine minimum service quality standards that relate to the provision of retail telecommunications services to […]

Section 759.455 – Prohibited acts; commission action on allegation of violation; penalties; judicial review.

(1) Unless exempt from compliance under section 251(f) of the federal Telecommunications Act of 1996 (47 U.S.C. 251(f)), a telecommunications utility shall not: (a) Discriminate against another provider of retail telecommunications services by unreasonably refusing or delaying access to the telecommunications utility’s local exchange services. (b) Discriminate against another provider of retail telecommunications services by […]