9860. (a) The director shall establish procedures for accepting complaints from the public against any service dealer or service contractor. (b) This section shall remain in effect only until January 1, 2024, and as of that date is repealed. (Amended (as amended by Stats. 2018, Ch. 578, Sec. 22) by Stats. 2022, Ch. 625, Sec. 88. (SB […]
9861. If the complaint does not appear to state any violations of this chapter or of the regulations made pursuant to this chapter, the director shall so advise the complainant and take no further action. (Added by Stats. 1963, Ch. 1492.)
9862. If a complaint indicates a possible violation of this chapter or of the regulations adopted pursuant to this chapter, the director may advise the service dealer of the contents of the complaint and, if the service dealer is so advised, the director shall make a summary investigation of the facts after the service dealer […]
9862.5. (a) If a complaint indicates a possible violation of this chapter or of the regulations adopted pursuant to this chapter, the director may advise the service contractor of the contents of the complaint and, if the service contractor is so advised, the director shall make a summary investigation of the facts after the service contractor […]
9863. (a) If, upon summary investigation, it appears probable to the director that a violation of this chapter, or the regulations thereunder, has occurred, the director, in their discretion, may suggest measures that in the director’s judgment would compensate the complainant for the damages they suffered as a result of the alleged violation. If the service […]
