53126. Every local public agency may establish a nonemergency telephone system as provided in this article. The digits “311” shall be dedicated as the nonemergency telephone number within the system. Nonemergency “311” telephone systems shall be designed to provide a system similar to a “911” selective routing system, whereby the location of the initial call […]
53126.5. For purposes of this article, the following definitions apply: (a) “Local public agency” means a city, county, city and county, and joint powers authority that provides a public safety answering point (PSAP). (b) “Nonemergency telephone system” means a system structured to provide access to only public safety agencies such as police and fire, or a system […]
53127. The Public Safety Communications Division is authorized to aid local public agencies in the formulation of concepts, methods, and procedures that will improve the operation of systems authorized by this article and increase cooperation among public agencies. (Amended by Stats. 2010, Ch. 404, Sec. 56. (AB 2408) Effective January 1, 2011.)
