Section 116900.

116900. This chapter shall be known, and may be cited, as the Water Shutoff Protection Act. (Added by Stats. 2018, Ch. 891, Sec. 2. (SB 998) Effective January 1, 2019.)

Section 116902.

116902. For the purposes of this chapter, the following definitions apply: (a) “Board” means the State Water Resources Control Board. (b) “Public water system” has the same meaning as defined in Section 116275. (c) “Residential service” means water service to a residential connection that includes single-family residences, multifamily residences, mobilehomes, including, but not limited to, mobilehomes in mobilehome […]

Section 116904.

116904. (a) An urban water supplier not regulated by the Public Utilities Commission shall comply with this chapter on and after February 1, 2020. (b) An urban and community water system regulated by the Public Utilities Commission shall comply with this chapter on and after February 1, 2020. The urban and community water system regulated by the […]

Section 116906.

116906. (a) An urban and community water system shall have a written policy on discontinuation of residential service for nonpayment available in English, the languages listed in Section 1632 of the Civil Code, and any other language spoken by at least 10 percent of the people residing in its service area. The policy shall include all […]

Section 116908.

116908. (a) (1) (A) An urban and community water system shall not discontinue residential service for nonpayment until a payment by a customer has been delinquent for at least 60 days. No less than seven business days before discontinuation of residential service for nonpayment, an urban and community water system shall contact the customer named on the account […]

Section 116910.

116910. (a) An urban and community water system shall not discontinue residential service for nonpayment if all of the following conditions are met: (1) The customer, or a tenant of the customer, submits to the urban and community water system the certification of a primary care provider, as that term is defined in subparagraph (A) of paragraph […]

Section 116912.

116912. An urban and community water system that discontinues residential service for nonpayment shall provide the customer with information on how to restore residential service. (Added by Stats. 2018, Ch. 891, Sec. 2. (SB 998) Effective January 1, 2019.)

Section 116914.

116914. (a) For a residential customer who demonstrates to an urban and community water system household income below 200 percent of the federal poverty line, the urban and community water system shall do both of the following: (1) Set a reconnection of service fee for reconnection during normal operating hours at fifty dollars ($50), but not to […]

Section 116916.

116916. (a) This section applies if there is a landlord-tenant relationship between the residential occupants and the owner, manager, or operator of the dwelling. (b) If an urban and community water system furnishes individually metered residential service to residential occupants of a detached single-family dwelling, a multiunit residential structure, mobilehome park, or permanent residential structure in a […]

Section 116918.

116918. An urban and community water system shall report the number of annual discontinuations of residential service for inability to pay on the urban and community water system’s Internet Web site, if an Internet Web site exists, and to the board. The board shall post on its Internet Web site the information reported. (Added by […]

Section 116920.

116920. (a) The Attorney General, at the request of the board or upon his or her own motion, may bring an action in state court to restrain by temporary or permanent injunction the use of any method, act, or practice declared in this chapter to be unlawful. (b) For an urban and community water system regulated by […]

Section 116922.

116922. All written notices required under this chapter shall be provided in English, the languages listed in Section 1632 of the Civil Code, and any other language spoken by 10 percent or more of the customers in the urban and community water system’s service area. (Added by Stats. 2018, Ch. 891, Sec. 2. (SB 998) […]

Section 116924.

116924. Where provisions of existing law are duplicative of this chapter, compliance with one shall be deemed compliance with the other. Where those provisions are inconsistent, the provisions of this chapter shall apply. Nothing in this chapter shall be construed to limit or restrict the procedural safeguards against the disconnection of residential water service existing […]

Section 116926.

116926. This chapter does not apply to the termination of a service connection by an urban and community water system due to an unauthorized action of a customer. (Added by Stats. 2018, Ch. 891, Sec. 2. (SB 998) Effective January 1, 2019.)