Section 9714.
9714. The office shall solicit and receive funds, gifts, and contributions to support the operations and programs of the office. The office shall not solicit or receive any funds, gifts, or contributions if the solicitation or receipt would jeopardize the independence and objectivity of the office. The office shall deposit funds received pursuant to this […]
Section 9726.
9726. (a) The office shall establish a toll-free telephone hotline to receive telephone calls concerning any crises discovered by any person in a long-term care facility, as defined in subdivision (b) of Section 9701. The telephone hotline established under this section shall be operated to include at least all of the following: (1) The telephone hotline shall […]
Section 9714.5.
9714.5. (a) The office may form a foundation eligible to receive tax-deductible contributions to support the operations and programs of the office and the operations of the foundation. The foundation shall not solicit or receive any funds, gifts, or contributions if the solicitation or receipt would jeopardize the independence and objectivity of the office or foundation. […]
Section 9726.1.
9726.1. (a) The office and approved organizations may do any of the following: (1) Advise the public of any inspection report, statements of deficiency, and plans of correction, for any long-term care facilities within its service area. (2) Promote visitation programs to long-term care facilities within its service area. (3) Establish and assist in the development of resident, family, […]
Section 9715.
9715. (a) No representative of the office shall be held liable for good faith performance of responsibilities under this chapter. (b) No discriminatory, disciplinary, or retaliatory action shall be taken against any employee of a facility or agency, any patient, resident, or client of a long-term care facility, or any volunteer, for any communication made, or information […]
Section 9730.
9730. Anyone who willfully interferes with any lawful action of the office shall be immediately referred to the appropriate licensing authority, which shall respond within the legally prescribed time period. (Repealed and added by Stats. 1996, Ch. 1097, Sec. 13. Effective January 1, 1997.)
Section 9716.
9716. (a) The office shall be responsible for activities that promote the development, coordination, and utilization of resources to meet the long-term care needs of older individuals, consistent with its mission. These responsibilities shall include establishing a statewide uniform reporting system to collect and analyze data relative to complaints and conditions in long-term care facilities for […]
Section 9716.11.
9716.11. (a) The Office of the State Long-Term Care Ombudsman shall maintain an Internet Web presence. (b) The Internet Web site shall be easily found and prominent on the department’s homepage. The Legislature finds and declares that resources currently exist for this purpose. (c) The Internet Web site shall be consumer driven and shall include, but not be […]
Section 9717.
9717. (a) All advocacy programs and any programs similar in nature to the Long-Term Care Ombudsman Program that receive funding or official designation from the state shall cooperate with the office, where appropriate. These programs include, but are not limited to, the Office of Human Rights within the State Department of State Hospitals, the Office of […]
Section 9718.
9718. Every long-term care facility, as defined in subdivision (b) of Section 9701, shall post in a conspicuous location a notice of the name, address, and phone number of the office and the nearest approved organization, and a brief description of the services provided by the office and the approved organization. The form of the […]