Section 22-5A-1 – Short Title.

Section 22-5A-1 Short title. This chapter shall be known and may be cited as the “Long-term Residential Health Care Recipient Ombudsman Act.” (Acts 1985, No. 85-657, p. 1029, §1.)

Section 22-5A-2 – Definitions.

Section 22-5A-2 Definitions. For the purposes of this chapter, the following words shall have the meanings ascribed to them by this section: (1) ADMINISTRATOR. Any person charged with the general administration or supervision of a health care, domiciliary or residential facility without regard to whether such person has an ownership interest in such facility or […]

Section 22-5A-3 – Duties of State Ombudsman and Department.

Section 22-5A-3 Duties of State Ombudsman and department. The State Ombudsman and the department are hereby authorized to investigate complaints concerning health care, domiciliary and residential care facilities. The State Ombudsman shall promote the well-being and quality of life of long-term residential health care recipients and encourage the development of community ombudsman activities at the […]

Section 22-5A-4 – Selection of Community Ombudsmen; Training; Certification; Duties; Area Plan to Describe Program; Notification of Department as to Prospective Ombudsmen; Advisory Committee on Program.

Section 22-5A-4 Selection of community ombudsmen; training; certification; duties; area plan to describe program; notification of department as to prospective ombudsmen; advisory committee on program. (a) Each area agency on aging funded by the department shall select at least one community ombudsman in each planning and service area established according to regulations issued pursuant to […]

Section 22-5A-5 – Procedures for Receiving Complaints; Informing Recipients of Ombudsman Program.

Section 22-5A-5 Procedures for receiving complaints; informing recipients of ombudsman program. The State Ombudsman shall establish written procedures for receiving complaints involving long-term residential health care facilities and their employees. The Department of Senior Services shall provide to health care, domiciliary and residential facilities written information on the ombudsman program to be distributed to recipients […]

Section 22-5A-6 – Procedures for Resolving Complaints.

Section 22-5A-6 Procedures for resolving complaints. (a) A community ombudsman’s access to any health care facility shall be limited to standard operating hours unless prior arrangements with the operator of the facility has been made. If the complaint involves more than one provider or alleges to involve more than one provider, the ombudsman shall investigate […]

Section 22-5A-7 – Limited Immunity of Person or Agency Making Report, Etc.

Section 22-5A-7 Limited immunity of person or agency making report, etc. Any person or agency who in good faith participates in the making of a report or provides information or evidence in direct accordance with the procedures for resolving complaints under the provisions of this chapter shall, in so doing, be immune from any liability, […]