§ 2.2-439. Children’s Ombudsman; establishment; appointment; removal
A. There is hereby created the Office of the Children’s Ombudsman as a means of effecting changes in policy, procedure, and legislation; educating the public; investigating and reviewing actions of the Department, local departments, child-placing agencies, or child-caring institutions; and monitoring and ensuring compliance with relevant statutes, rules, and policies pertaining to child protective services […]
§ 2.2-440. Procedures; training; complaint; investigation; notification of safety concerns
A. The Ombudsman shall establish procedures for the Office for budget, expenditures, and employment. Subject to annual appropriations, the Ombudsman shall employ sufficient personnel to carry out the duties and powers prescribed by this chapter. B. The Ombudsman shall establish procedures for receiving and processing complaints from complainants and individuals not meeting the definition of […]