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Home » US Law » 2022 Code of Virginia » Title 59.1 - Trade and Commerce » Chapter 44 - Virginia Telephone Privacy Protection Act

§ 59.1-510. Definitions; rule of construction

As used in this chapter: “Established business relationship” means a relationship between the called person and the person on whose behalf the telephone solicitation call is being made or initiated based on (i) the called person’s purchase from, or transaction with, the person on whose behalf the telephone solicitation call is being made or initiated […]

§ 59.1-511. Calling time restrictions

No telephone solicitor shall initiate, or cause to be initiated, a telephone solicitation call at any time other than between 8:00 a.m. and 9:00 p.m. local time at the called person’s location, unless the telephone solicitor has obtained the prior consent of the called person. 2001, cc. 528, 553; 2004, cc. 202, 224.

§ 59.1-512. Identification of telephone solicitor required

A telephone solicitor who makes a telephone solicitation call shall identify himself by his first and last names and the name of the person on whose behalf the telephone solicitation call is being made promptly upon making contact with the called person. 2001, cc. 528, 553.

§ 59.1-513. Transmission of caller identification information required

A. A telephone solicitor who makes a telephone solicitation call shall transmit the telephone number, and, when available by the telephone solicitor’s carrier, the name of the telephone solicitor. The number so provided must permit, during regular business hours, any individual to make a request not to receive telephone solicitation calls. B. No telephone solicitor […]

§ 59.1-513.1. Abandoned telephone solicitation calls

Whenever a live sales representative is not available to speak with the person answering a telephone solicitation call within two seconds of the person’s completed greeting, the telephone solicitor shall play a prerecorded identification message that states the name and telephone number of the person on whose behalf the telephone solicitation call was being made. […]

§ 59.1-514. Unwanted telephone solicitation calls prohibited

A. No telephone solicitor shall initiate, or cause to be initiated, a telephone solicitation call to a telephone number when a person at such telephone number previously has stated that he does not wish to receive a telephone solicitation call made by or on behalf of the person on whose behalf the telephone solicitation call […]

§ 59.1-515. Individual action for damages

A. Any natural person who is aggrieved by a violation of this chapter shall be entitled to initiate an action against any responsible person to enjoin such violation and to recover from any responsible person damages in the amount of $500 for a first violation, $1,000 for a second violation, and $5,000 for each subsequent […]

§ 59.1-516. Investigative authority

Whenever the Attorney General has reasonable cause to believe that any person has engaged in, is engaging in, or is about to engage in any violation of this chapter, the Attorney General is empowered to issue a civil investigative demand. The provisions of § 59.1-9.10 shall apply mutatis mutandis to civil investigative demands issued pursuant […]

§ 59.1-517. Enforcement; civil penalties

A. The Attorney General, an attorney for the Commonwealth, or the attorney for any locality may cause an action to be brought in the name of the Commonwealth or of the locality, as applicable, to enjoin any violation of this chapter by any responsible person and to recover from any responsible person damages for aggrieved […]

§ 59.1-518.01. Communication with state agencies

The Attorney General shall establish ongoing communication with the Department for Aging and Rehabilitative Services to ensure that adults, as defined in § 63.2-1603, have access to information regarding the prevention of potential patterns of financial exploitation. The Attorney General shall coordinate with the Commissioner of the Department for Aging and Rehabilitative Services to determine […]