§ 10202. Definitions.
§ 10202. Definitions. (a) “Board” means the 2-1-1 Advisory Board. (b) “Director” means the Director of the Office of Management and Budget. (c) “Office” means the Office of Management and Budget. 76 Del. Laws, c. 177, § 1; 76 Del. Laws, c. 280, § 80; 77 Del. Laws, c. 84, § 78; 77 Del. Laws, […]
§ 10203. Powers and duties of the Office.
§ 10203. Powers and duties of the Office. (a) The Office shall implement the nonemergency 2-1-1 telephone number to provide human social services information concerning the availability of governmental and nonprofit services and to provide referrals to community social services and disaster-related information agencies. (b) The Office shall register the 2-1-1 Community Social Services Helpline […]
§ 10204. The 2-1-1 Advisory Board.
§ 10204. The 2-1-1 Advisory Board. (a) The 2-1-1 Advisory Board is established to advise the Governor, the Director, and the General Assembly on matters related to the 2-1-1 Community Social Services Helpline system and service. (b) The Governor shall appoint 1 representative from each of the following offices or agencies as a member of […]
§ 10205. Duties and responsibilities of the Board.
§ 10205. Duties and responsibilities of the Board. (a) The Board shall review the 2-1-1 Community Social Services system and services and submit recommendations to the Office for changes, modifications, or deletions. (b) The Board shall schedule and conduct at least 4 regular meetings during the first year of operation of the 2-1-1 Helpline. The […]
§ 10201. Purpose.
§ 10201. Purpose. The purpose of this chapter is to establish a 2-1-1 Community Social Services Helpline (2-1-1 Helpline) to provide community social services information and referral services at a centralized location, 24 hours a day, 7 days a week. 76 Del. Laws, c. 177, § 1; 76 Del. Laws, c. 280, § 80; 77 […]
§ 10006. Establishment of 911-Emergency Medical Dispatch System.
§ 10006. Establishment of 911-Emergency Medical Dispatch System. (a) There is hereby established a statewide 911 Emergency Medical Dispatch (EMD) System whereby all 911 Emergency Report Centers in this State providing emergency medical dispatch shall, through a contract with the Department of Safety and Homeland Security: (1) Provide systematized caller interrogation questions; systematized prearrival instruction; […]
§ 10007. Compliance with wireless E-911 service plan.
§ 10007. Compliance with wireless E-911 service plan. After the Board has developed a wireless E-911 state plan consistent with the FCC E-911 order, all PSAPs and wireless providers shall provide wireless E-911 service in accordance with the plan, unless granted an extension by the Secretary or by any other operation of law. The Secretary […]
§ 10008. Limitation of liability.
§ 10008. Limitation of liability. No person involved in the provision of E-911 or 911 service who in good faith receives, develops, collects or processes information for the enhanced 911 data bases, relays, transfers, operates, maintains or provides enhanced 911 services or system capabilities, or provides emergency telephone and radio communications for ambulance, police and […]
§ 10009. Provider records.
§ 10009. Provider records. Pursuant to a nondisclosure agreement with the Board and only to the extent required to develop and implement the wireline or wireless E-911 state plans or to accomplish any other lawful purpose directly related to the 911-Enhanced Emergency Reporting System, each provider shall provide relevant information as requested in writing by […]
§ 10010. Confidentiality of information and release of information.
§ 10010. Confidentiality of information and release of information. (a) Identifying information of provider subscribers, provider-specific revenues and expenses, trade secrets, commercial information and other such information shall be treated as confidential and, notwithstanding other provisions of law, shall not be subject to public disclosure by the State or its representatives. The information made available […]