23.30 – Florida Customer Service Standards Act.
23.30 Florida Customer Service Standards Act.— (1) SHORT TITLE.—This section may be cited as the “Florida Customer Service Standards Act.” (2) PURPOSE.—It is the purpose of this section to direct state departments to practice and employ all the measures set forth in this section. (3) DEFINITIONS.—As used in this section: (a) “Customer” means any member of the public who uses […]