27-19-4-4. Implementation of Chapter
Sec. 4. The commissioner shall, in consultation with the secretary, do the following to implement this chapter: (1) Develop a policy concerning conflicts of interest affecting navigators and application organizations, including conflicts of interest involving financial and nonfinancial considerations. (2) Develop a consumer complaint procedure and applicable forms for filing a complaint. (3) Define a […]
27-19-4-5. Navigator Application for Certification
Sec. 5. (a) Before acting as a navigator in Indiana, an individual must: (1) apply for certification as a navigator on a form prescribed by the commissioner; and (2) declare, under penalty of denial, suspension, or revocation of the certification, that the statements made in the application are true, correct, and complete to the best […]
27-19-4-6. Application Organization Application for Registration
Sec. 6. (a) Before acting as an application organization in Indiana, an entity must be registered as an application organization as follows: (1) The entity must apply for registration as an application organization on a form prescribed by the commissioner. (2) The entity’s application for registration: (A) must be signed by an individual who is […]
27-19-4-7. Verification of Information; Fees
Sec. 7. (a) The commissioner may require the production of any document that is reasonably necessary to verify the information contained in an application submitted under section 5 or 6 of this chapter. (b) The commissioner shall collect from each applicant for certification or registration under this chapter a nonrefundable application fee established by the […]
27-19-4-8. Navigator Appointment by Application Organization
Sec. 8. (a) A navigator who works for an application organization must be appointed by the application organization in writing. (b) If an application organization, because of a violation described in section 3 of this chapter, revokes the appointment of a navigator described in subsection (a) who works for the application organization, the application organization […]
27-19-4-9. Navigator Certification Renewal; Waiver
Sec. 9. A certified navigator who is unable to comply with the certification renewal procedures under this chapter due to military service or another extenuating circumstance may request from the commissioner: (1) a temporary waiver of: (A) the renewal procedure; or (B) an examination requirement; or (2) a waiver of a penalty or sanction that […]
27-19-4-10. Content of Certification or Registration; Change of Information
Sec. 10. (a) A certification or registration under this chapter must contain the navigator’s or application organization’s name and address, the date of issuance, the expiration date, and any other information the commissioner considers necessary. (b) A navigator or an application organization shall inform the commissioner of a change of address or legal name: (1) […]
27-19-4-11. Navigator Course of Study and Examination
Sec. 11. (a) An individual who applies for certification as a navigator in Indiana must complete a course of study and pass a written examination as prescribed by the commissioner in consultation with the secretary. (b) The course of study required under subsection (a) must provide instruction in: (1) the functions of a health benefit […]
27-19-4-12. Navigator Continuing Education
Sec. 12. (a) The commissioner: (1) in consultation with the secretary, shall develop continuing education requirements for navigators; and (2) may contract with one (1) or more third party organizations to: (A) develop continuing education materials to meet the requirements developed under subdivision (1); (B) administer continuing education programs; and (C) collect nonrefundable continuing education […]
27-19-4-13. Reapplication for Examination
Sec. 13. An individual who fails to: (1) appear for a scheduled examination required under section 11(a) of this chapter; or (2) pass the examination; may not be rescheduled for the examination unless the individual reapplies for the examination and remits all required fees and forms. As added by P.L.278-2013, SEC.27.