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Home » US Law » 2022 Maryland Statutes » Commercial Law » Title 13 - Consumer Protection Act » Subtitle 4 - Enforcement and Penalties

Section 13-401 – Consumer’s Complaint

    (a)    A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:         (1)    The name and address of the person alleged to have committed the violation complained of;         (2)    The particulars of the violation; and         (3)    Any other information required by the Division.     (b)    After the filing of a complaint, […]

Section 13-402 – Conciliation

    (a)    (1)    If the Division determines that there are reasonable grounds to believe that a violation has occurred, it shall, except as provided in paragraph (2), attempt to conciliate the matter by methods of conference and persuasion with all interested parties and any representatives which they may choose to assist them.         (2)    If the Division determines that violations […]

Section 13-403 – Cease and Desist Order

    (a)    (1)    The Division may hold a public hearing to determine if a violation of this title has occurred.         (2)    The Division shall serve:             (i)    A statement of charges on the alleged violator; and             (ii)    A notice of the time and place of hearing on each party of record.         (3)    The Division shall hold the hearing not less than ten days […]

Section 13-404 – Arbitration of Disputes

    (a)    Notwithstanding any other provision of this title, the Division may enter into an agreement with a person in the State to submit a dispute arising under this title to arbitration in accordance with the Maryland Uniform Arbitration Act.     (b)    (1)    The Division may administer a program of voluntary arbitration of consumer disputes, including:             (i)    The recruitment and training […]

Section 13-405 – Subpoena Power

    (a)    In the course of any examination, investigation, or hearing conducted by him, the Attorney General may subpoena witnesses, administer oaths, examine an individual under oath, and compel production of records, books, papers, contracts, and other documents.     (b)    Information obtained under this section is not admissible in a later criminal proceeding against the person who provides the […]

Section 13-406 – Injunction

    (a)    The Attorney General may seek an injunction to prohibit a person who has engaged or is engaging in a violation of this title from continuing or engaging in the violation.     (b)    The Attorney General shall serve notice of the general relief sought on the alleged violator at least seven days before the action for an injunction […]

Section 13-408 – Action for Damages

    (a)    In addition to any action by the Division or Attorney General authorized by this title and any other action otherwise authorized by law, any person may bring an action to recover for injury or loss sustained by him as the result of a practice prohibited by this title.     (b)    Any person who brings an action to […]

Section 13-410 – Civil Penalty — Merchants

    (a)    A merchant who engages in a violation of this title is subject to a fine not exceeding $10,000 for each violation.     (b)    A merchant who has been found to have engaged in a violation of this title and who subsequently repeats the same violation is subject to a fine not exceeding $25,000 for each subsequent violation. […]

Section 13-411 – Criminal Penalties

    (a)    Except as provided in subsection (b) of this section, any person who violates any provision of this title is guilty of a misdemeanor and, unless another criminal penalty is specifically provided elsewhere, on conviction is subject to a fine not exceeding $1,000 or imprisonment not exceeding one year or both, in addition to any civil […]