Section 325F.57 — Service Calls.
325F.57 SERVICE CALLS. A shop may impose a towing, minimum, or other service charge for making a call at a place other than the shop. The service charge may be imposed in addition to any charges for making an estimate or performing repairs, and it may be imposed even though no estimate is made or […]
Section 325F.58 — Estimates.
325F.58 ESTIMATES. Subdivision 1. Written estimate required; contents. Upon the request of a customer for a written estimate and prior to the commencement of repairs, a shop shall provide the customer with a written estimate. The shop shall include in the estimate all the parts and materials and labor which in the standard practice of […]
Section 325F.59 — Repairs.
325F.59 REPAIRS. No shop shall charge for unauthorized repairs. No shop shall perform repairs it knows or has reason to know are unnecessary to the restoration of a motor vehicle, appliance, or dwelling place unless the customer authorizes the repairs after the shop informs the customer that they are unnecessary. History: 1978 c 710 s […]
Section 325F.60 — Invoice.
325F.60 INVOICE. Subdivision 1. Definition; requirements. Notwithstanding the provisions of section 325F.56, subdivision 2, for the purpose of this section “repair” means work of any value performed under a manufacturer’s warranty, a service contract, or an insurance policy; or any repair work performed for a total value of more than $50, including the price of […]
Section 325F.61 — Return Of Property.
325F.61 RETURN OF PROPERTY. A shop shall return to a customer, upon reasonable demand, the customer’s repaired motor vehicle or appliance if the customer pays the shop’s bill except the proportion of the bill which represents: (a) repairs, service calls, or estimates which were performed but not authorized; (b) charges for service calls or for […]
Section 325F.62 — Required Shop Practices.
325F.62 REQUIRED SHOP PRACTICES. Subdivision 1. Return of replaced parts. If a customer makes a request before repairs are commenced, the shop shall return replaced parts to the customer, except parts which the shop is required to return to the manufacturer, distributor, or other person under a warranty or exchange arrangement, is required to retain […]
Section 325F.63 — Remedies; Penalties.
325F.63 REMEDIES; PENALTIES. Subdivision 1. Return of goods to customer. A violation of section 325F.61 shall entitle the customer to the return of the repaired motor vehicle or appliance without payment of the unauthorized or excess charges, or to consequential damages, reasonable attorney’s fees as determined by the court, and punitive damages not to exceed […]
Section 325F.64 — Exemptions.
325F.64 EXEMPTIONS. Subdivision 1. Insurance or service contracts. Sections 325F.57 to 325F.59 and 325F.61 to 325F.66 shall not apply if an insurer or service contract company pays up to 90 percent of the charge for repairs or pays a charge for repairs above a deductible amount specified in an insurance agreement or service contract. Subd. […]
Section 325F.65 — Preemption By State.
325F.65 PREEMPTION BY STATE. The provisions of sections 325F.56 to 325F.66 shall be construed to supersede local ordinances regulating repairs, service calls, and estimates except for more restrictive regulation. History: 1978 c 710 s 10
Section 325F.66 — Title.
325F.66 TITLE. Sections 325F.56 to 325F.65 may be cited as the “Truth in Repairs Act.” History: 1978 c 710 s 11