Section 37.800 – Automated telephone answering systems, caller to be given option of speaking to a live operator, when.
Effective – 28 Aug 2007 37.800. Automated telephone answering systems, caller to be given option of speaking to a live operator, when. — 1. This section shall be known and may be cited as the “The Human Voice Contact Act”. 2. A state agency that uses automated telephone answering equipment to answer incoming telephone calls […]