Section 67.2692 – Customer service requirements — definitions — inquiries, process for handling — toll-free number to be maintained — filing of complaints.
Effective – 28 Aug 2007 67.2692. Customer service requirements — definitions — inquiries, process for handling — toll-free number to be maintained — filing of complaints. — 1. For purposes of this section, the following terms shall mean: (1) “Normal business hours”, those hours during which most similar businesses in the community are open to […]
Section 67.2693 – Report to be issued by the public service commission, contents.
Effective – 28 Aug 2007 67.2693. Report to be issued by the public service commission, contents. — The public service commission shall, no later than August 28, 2008, and annually thereafter for the next three years, issue a report regarding developments resulting from the implementation of sections 67.2675 to 67.2714 and shall make such recommendations […]
Section 67.2694 – Confidentiality of subscriber information.
Effective – 28 Aug 2007 67.2694. Confidentiality of subscriber information. — Video service providers shall not disclose the name or address of a subscriber for commercial gain to be used in mailing lists or for other commercial purposes not reasonably related to the conduct of the businesses of the video service provider or its affiliates, […]
Section 67.2695 – Immunity of political subdivisions, when — indemnification, when — exceptions.
Effective – 28 Aug 2007 67.2695. Immunity of political subdivisions, when — indemnification, when — exceptions. — 1. An entity holding a video service authorization shall, at its sole cost and expense, indemnify, hold harmless, and defend a political subdivision, its officials, boards, board members, commissions, commissioners, agents, and employees, against any and all claims, […]
Section 67.2701 – Transferability of authorizations, procedure.
Effective – 28 Aug 2007 67.2701. Transferability of authorizations, procedure. — A video service authorization is fully transferable, with respect to one or more political subdivisions covered by such authorization, to any successor-in-interest to the holder whether such successor-in-interest arises through merger, sale, assignment, restructuring, change of control, or any other type of transaction. A […]
Section 67.2683 – Compliance with FCC requirements for emergency messages.
Effective – 28 Aug 2007 67.2683. Compliance with FCC requirements for emergency messages. — A video service provider shall comply with all Federal Communications Commission requirements involving the distribution and notification of emergency messages over the emergency alert system applicable to cable operators. A video service provider other than an incumbent cable operator serving a […]
Section 67.2685 – Expiration of authorization, when.
Effective – 28 Aug 2007 67.2685. Expiration of authorization, when. — A video service authorization shall expire upon notice to the public service commission by the holder of a video service authorization that it will cease to provide video service under such authorization. ——– (L. 2007 S.B. 284)
Section 67.2687 – Notice of commencement of service, when.
Effective – 28 Aug 2007 67.2687. Notice of commencement of service, when. — An entity holding a video service authorization shall provide notice to each political subdivision with jurisdiction in any locality at least ten days before commencing video service in the political subdivision’s jurisdiction. ——– (L. 2007 S.B. 284)
Section 67.2689 – Fee authorized, amount — exception — adjustment of fee, when.
Effective – 28 Aug 2021, 2 histories 67.2689. Fee authorized, amount — exception — adjustment of fee, when. — 1. A franchise entity may collect a video service provider fee equal to not more than five percent of the gross revenues charged to each customer of a video service provider that is providing video service […]
Section 67.2691 – Audits authorized — availability of records, expenses — cause of action for disputes, procedure.
Effective – 28 Aug 2007 67.2691. Audits authorized — availability of records, expenses — cause of action for disputes, procedure. — 1. A franchise entity shall have the authority to audit any video service provider, which provides video service to subscribers within the geographic area of the franchise entity, not more than once per calendar […]