41 – Finality of Certain Utility Charges.
§ 41. Finality of certain utility charges. 1. Notwithstanding any other provision of law, no utility corporation or municipality may charge a residential customer for gas or electric service which was rendered more than six months prior to the mailing of the first bill to the customer for such service unless the failure of the […]
42 – Other Charges.
§ 42. Other charges. 1. A utility corporation or municipality may impose late payment charges not in excess of one and one-half percent per month on the unpaid balance of any bill including any interest thereon. Any such late payment charge, however, may not be imposed if the bill is the subject of a pending […]
42-A – Payment of Wages to Workers; Certain Cases.
§ 42-a. Payment of wages to workers; certain cases. 1. The legislature hereby finds that the protection of critical infrastructure is furthered by the enhanced training, experience and expertise of workers in all positions at such facilities. Given that the state of New York, due to its representation as a beacon of liberty, diversity and […]
43 – Complaint Handling Procedures.
§ 43. Complaint handling procedures. 1. The commission shall maintain regulations for the handling of residential customer complaints, which at a minimum shall require that each utility or municipality: (a) maintain procedures for prompt investigation of any complaint on a bill for gas or electric service rendered or a deposit required and for prompt reporting […]
44 – Utility Bills; Informational Notices.
§ 44. Utility bills; informational notices. 1. Every utility corporation or municipality shall assure that bills for service to residential customers adequately explain the charges for service in clear and understandable form and language. The commission may, from time to time, specify the form and content of such bills to further the objectives of this […]
45 – Payment Agencies.
§ 45. Payment agencies. A utility corporation or municipality may permit its customers to pay their bills to a payment agent. The date of payment to any such agent shall be regarded as the date of payment to the utility or municipality.
46 – Emergency Disconnections to Residences.
§ 46. Emergency disconnections to residences. Notwithstanding any other section of this article, a utility corporation in ownership or control of the meters, pipes, fittings, wires and other apparatus associated with the establishment of service to a residence or a municipality may disconnect service to a residence when an emergency may threaten the health or […]
47 – Inspection and Examination of Apparatus.
§ 47. Inspection and examination of apparatus. 1. A duly authorized agent of a utility corporation or municipality may enter any dwelling, building or other location supplied with gas or electricity by the utility corporation or municipality, for the purpose of inspecting and examining the meters, pipes, fittings, wires and other apparatus for regulating, supplying […]
34 – Discontinuance of Utility Service in Two Family Dwellings.
§ 34. Discontinuance of utility service in two family dwellings. 1. Notwithstanding any other provision of law, no utility corporation or municipality shall terminate gas or electric service to a two family dwelling that it knows contains units where service is not metered separately unless such utility or municipality shall have given fifteen days’ written […]
35 – Reconnection of Service.
§ 35. Reconnection of service. 1. The commission shall by regulation establish reasonable conditions under which an electric or gas corporation or municipality shall be required to take all actions within such corporation or municipality’s control and, where applicable, consistent with the provision of the agreement for commodity service, if any, between the corporation and […]