Section 4927.14 | Adoption of Rules for Rates for Persons With Disabilities.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly The public utilities commission may adopt rules requiring any telephone company that is a telephone toll service provider to offer discounts for operator-assisted and direct-dial services for persons with communication disabilities.
Section 4927.15 | Rates, Terms and Conditions for 9-1-1 and Other Services.
Effective: September 29, 2015 Latest Legislation: House Bill 64 – 131st General Assembly (A)(1) The rates, terms, and conditions for 9-1-1 service provided in this state by a telephone company or a telecommunications carrier and each of the following provided in this state by a telephone company shall be approved and tariffed in the manner […]
Section 4927.16 | Unbundling, Resale or Network Interconnection.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly (A) The public utilities commission shall not establish any requirements for the unbundling of network elements, for the resale of telecommunications service, or for network interconnection that exceed or are inconsistent with or prohibited by federal law, including federal regulations. (B) The […]
Section 4927.17 | Notice of Rates, Terms or Conditions of Service; Contact Information to Be Provided on Bills and Notices.
Effective: March 20, 2019 Latest Legislation: House Bill 402 – 132nd General Assembly (A) Except as provided in sections 4927.07 and 4927.124 of the Revised Code, a telephone company shall provide at least fifteen days’ advance notice to its affected customers of any material change in the rates, terms, and conditions of any retail service […]
Section 4927.12 | Alteration of Rates for Basic Local Exchange Service.
Effective: March 20, 2019 Latest Legislation: House Bill 402 – 132nd General Assembly (A) As used in this section: “Exchange area” means a geographical service area established by an incumbent local exchange carrier and approved by the public utilities commission. “Incremental cost” has the meaning as defined by the commission. (B) Subject to division (C) […]
Section 4927.05 | Certificate or Registration Required.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly (A)(1) No telephone company shall operate in this state without first obtaining a certificate from the public utilities commission, and no wireless service provider shall operate in this state without first being registered with the commission. A telephone company not holding such […]
Section 4927.06 | Unfair or Deceptive Trade Practices.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly (A) No telephone company shall commit any unfair or deceptive act or practice in connection with the offering or provision of any telecommunications service in this state. A failure to comply with any of the following requirements shall constitute an unfair or […]
Section 4927.07 | Withdrawal of Service.
Effective: September 29, 2015 Latest Legislation: House Bill 64 – 131st General Assembly (A) Except as provided under the notice requirements of section 4927.10 of the Revised Code, a telephone company may withdraw any telecommunications service if it gives at least thirty days’ prior notice to the public utilities commission and to its affected customers. […]
Section 4927.08 | Basic Local Exchange Service Standards.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly (A) A telephone company providing basic local exchange service shall conduct its operations so as to ensure that the service is available, adequate, and reliable, consistent with applicable industry standards. (B) The public utilities commission shall adopt rules prescribing the following standards […]
Section 4927.09 | Access to 9-1-1 Service.
Effective: September 13, 2010 Latest Legislation: Senate Bill 162 – 128th General Assembly Every telephone company providing telephone exchange service shall maintain access to 9-1-1 service on a residential customer’s line for a minimum of fourteen consecutive days immediately following any disconnection for nonpayment of a customer’s telephone exchange service.