71.40.110 – Working agreements.
RCW 71.40.110 Working agreements. (1) The contracting advocacy organization shall develop and implement working agreements with the protection and advocacy agency, the long-term care ombuds, the developmental disabilities ombuds, the corrections ombuds, and the children and family ombuds, and work in cooperation to assure efficient, coordinated service. (2) The contracting advocacy organization shall develop working […]
71.40.120 – Liability—Confidentiality.
RCW 71.40.120 Liability—Confidentiality. (1) No certified behavioral health consumer advocate is liable for good faith performance of responsibilities under this chapter. (2) No discriminatory, disciplinary, or retaliatory action may be taken against an employee or volunteer of a behavioral health provider or facility, or a patient, resident, or client of a behavioral health provider or […]
71.40.130 – Intent.
RCW 71.40.130 Intent. It is the intent of the legislature that: (1) Regional behavioral health ombuds programs existing prior to chapter 202, Laws of 2021 be integrated into this new statewide program and the ombuds from those programs be assessed and certified by the contracting advocacy organization as behavioral health consumer advocates, and for the […]
71.40.140 – Disclosure of records.
RCW 71.40.140 Disclosure of records. (1) All records and files of the office, the contracting advocacy organization, and any certified behavioral health consumer advocates related to any complaint or investigation made pursuant to carrying out their duties and the identities of complainants, witnesses, patients, residents, or clients and information that could reasonably identify any of […]
71.40.070 – Access to behavioral health providers and facilities.
RCW 71.40.070 Access to behavioral health providers and facilities. (1) The certified behavioral health consumer advocates shall have appropriate access to behavioral health providers or facilities to effectively carry out the provisions of this chapter, with provisions made for the privacy of patients, residents, and clients, according to the rules, policies, and procedures developed under […]
71.40.080 – Office contact information—Access.
RCW 71.40.080 Office contact information—Access. (1) Every behavioral health provider or facility shall post in a conspicuous location a notice providing the toll-free phone number and website of the contracting advocacy organization, as well as the name, address, and phone number of the office of the appropriate local behavioral health consumer advocate and a brief […]
71.40.090 – Behavioral health consumer advocates—Certification.
RCW 71.40.090 Behavioral health consumer advocates—Certification. The contracting advocacy organization shall develop and submit, for approval by the office, a process to train and certify all behavioral health consumer advocates, whether paid or volunteer, authorized by this chapter as follows: (1) Certified behavioral health consumer advocates must have training or experience in the following areas: […]
71.40.100 – Complaints—Review.
RCW 71.40.100 Complaints—Review. (1) The contracting advocacy organization shall develop and submit for approval by the office referral procedures for the organization and all certified behavioral health consumer advocates to refer any complaint, in accordance with a mutually established working agreement, to an appropriate state or local government agency. The appropriate agency shall respond to […]
71.40.060 – Collaboration with department of social and health services.
RCW 71.40.060 Collaboration with department of social and health services. (1) For state hospitals as defined in RCW 72.23.010, the state office of behavioral health consumer advocacy shall work with the department of social and health services to: (a) Establish specialized training for behavioral health consumer advocates to work with forensic and criminal justice involved […]
71.40.010 – Findings—Intent.
RCW 71.40.010 Findings—Intent. (1) The legislature finds that: (a) According to the federal substance abuse and mental health services administration’s 2019 report, one in five adults in the United States will experience some form of mental illness this year and one in thirteen will need substance use disorder treatment; (b) Fewer than half of all […]