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Home » US Law » 2022 Rhode Island General Laws » Title 39 - Public Utilities and Carriers » Chapter 39-2 - Duties of Utilities and Carriers

Section 39-2-1. – Reasonable and adequate services — Reasonable and just charges.

§ 39-2-1. Reasonable and adequate services — Reasonable and just charges. (a) Every public utility is required to furnish safe, reasonable, and adequate services and facilities. The rate, toll, or charge, or any joint rate made, exacted, demanded, or collected by any public utility for the conveyance or transportation of any persons or property, including […]

Section 39-2-1.1. – Services to new occupants.

§ 39-2-1.1. Services to new occupants. No public utility shall refuse to furnish services to new occupants at any premises on the grounds that the previous occupant has vacated the premises without paying the public utility for services furnished, provided that the service is not for the use or benefit of the previous occupant. History […]

Section 39-2-1.3. – Payment for cellular telephone services — Late charges.

§ 39-2-1.3. Payment for cellular telephone services — Late charges. No subscriber to a cellular telephone service shall be subject to an assessment of a late fee on a monthly billing unless the payment is at least thirty (30) days past the close of the billing period that is the subject of the statement. A […]

Section 39-2-1.4. – Reasonable backup or supplemental rates.

§ 39-2-1.4. Reasonable backup or supplemental rates. (a) Electricity produced by cogeneration and small power production can be of benefit to the public as part of the total energy supply of the entire electric grid of the state or consumed by a cogenerator or small power producer. Subject to compliance with applicable rules governing service, […]

Section 39-2-10. – Injunction or mandamus.

§ 39-2-10. Injunction or mandamus. The superior court may enforce compliance with the provisions of § 39-2-9 by writ of injunction or mandamus. History of Section.G.L. 1896, ch. 161, § 2; C.P.A. 1905, § 1220; G.L. 1909, ch. 190, § 2; G.L. 1923, ch. 218, § 2; G.L. 1938, ch. 123, § 2; G.L. 1956, […]

Section 39-2-11. – Penalty for refusal of carrier to receive and transport.

§ 39-2-11. Penalty for refusal of carrier to receive and transport. Every common carrier who shall refuse or neglect to receive and transport goods, wares, and merchandise in the manner as provided in this chapter shall be fined not less than fifty dollars ($50.00) nor more than five hundred dollars ($500). History of Section.G.L. 1896, […]

Section 39-2-12. – Civil liability of carrier for refusal.

§ 39-2-12. Civil liability of carrier for refusal. Every common carrier who shall so neglect or refuse shall also be civilly liable to any person aggrieved for any injury sustained by him or her by reason of the carrier’s neglect or refusal. History of Section.G.L. 1896, ch. 161, § 4; G.L. 1909, ch. 190, § […]

Section 39-2-13. – Admission of guide dogs.

§ 39-2-13. Admission of guide dogs. Any blind or deaf person, who uses the services of a seeing-eye guide dog, or personal-assistance animal or a hearing-ear signal dog, clearly identified as such by a yellow harness and trained by a recognized training agency or school, may enter any public facility of any public utility or […]

Section 39-2-14. – [Repealed.]

§ 39-2-14. [Repealed.] History of Section.G.L. 1938, ch. 402, § 2; P.L. 1946, ch. 1686, § 1; G.L. 1956, § 39-2-17; P.L. 1969, ch. 240, § 3; P.L. 1979, ch. 159, § 4; Repealed by P.L. 1997, ch. 85, § 3, effective July 2, 1997.

Section 39-2-15. – Interference with construction — Notice.

§ 39-2-15. Interference with construction — Notice. (a) No utility shall interfere with, or delay the progress of work under any contract with the state department, agency, division, or board, for the construction, reconstruction, or improvements of any highway, street, road, railroad grade crossing, bridge, tunnel, underpass, overpass, or other state contract work, by failing […]

Section 39-2-18. – Shutoff devices for gas appliances.

§ 39-2-18. Shutoff devices for gas appliances. No person, firm, corporation, or other business entity shall install in any home or business establishment any appliance that operates by the use of consumption of a combustible gas unless a shutoff device approved by the division of public utilities and carriers controlling the flow of gas into […]

Section 39-2-19. – Display of identification cards required.

§ 39-2-19. Display of identification cards required. Every person employed by a public utility company or nonregulated power producer doing business in this state whose job requires the person to enter homes or business establishments for the purpose of installing, repairing, servicing, meter reading, or other related activities, shall be required to display on the […]

Section 39-2-2. – Rate discrimination.

§ 39-2-2. Rate discrimination. (a) If any public utility or any agent or officer of a public utility, as defined in chapter 1 of this title, shall directly or indirectly, by any device whatsoever, or otherwise, charge, demand, collect, or receive from any person, firm, or corporation a greater or less compensation for any service […]

Section 39-2-20. – Communications common carriers — Duty to disclose certain information.

§ 39-2-20. Communications common carriers — Duty to disclose certain information. (a) A communications common carrier, as defined in § 12-5.1-1, shall disclose to the attorney general, or an assistant attorney general specially designated by the attorney general, or any chief of police, the director of the statewide fugitive task force, or the superintendent of […]

Section 39-2-21. – Residential condominiums and associations — Charges for services, residential rates.

§ 39-2-21. Residential condominiums and associations — Charges for services, residential rates. Public utilities distributing electricity or providing telephone service, heat, or water, produced, transmitted, delivered, or furnished shall charge residential condominium occupants or residential condominium associations for such distribution service, heat, water, or telephone service at a residential rate and not a business, commercial […]

Section 39-2-22. – Seven-digit dialing option.

§ 39-2-22. Seven-digit dialing option. In addition to other dialing, where technically and economically feasible, a telecommunications public utility shall make available to users a seven-digit (7) dialing capability for completion of intrastate Rhode Island calls outside the local calling area, unless specifically directed otherwise by the customer. History of Section.P.L. 1995, ch. 258, § […]