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Home » US Law » 2022 Rhode Island General Laws » Title 39 - Public Utilities and Carriers » Chapter 39-21.1 - 911 Emergency Telephone Number Act

Section 39-21.1-1. – Purpose.

§ 39-21.1-1. Purpose. (a) The purpose of this chapter is to establish the number 911 as the primary emergency telephone number for use in the state and to develop and improve emergency communications procedures and facilities with the objective of reducing the response time to emergency calls for law enforcement, fire, medical, rescue, and other […]

Section 39-21.1-10. – Development of a statewide plan and technical standards.

§ 39-21.1-10. Development of a statewide plan and technical standards. (a) On or before July 1, 1987, the E-911 uniform emergency telephone system division shall publish an overall plan that it has developed for implementing 911 service in Rhode Island in accordance with the provisions of this chapter. The plan shall include technical and operational […]

Section 39-21.1-11. – System coordination.

§ 39-21.1-11. System coordination. Each local public agency shall designate a coordinator who shall serve as the point of contact in working with the 911 authority or any other agency that may replace it. History of Section.P.L. 1986, ch. 152, § 1.

Section 39-21.1-12. – Enforcement of compliance by judicial proceedings.

§ 39-21.1-12. Enforcement of compliance by judicial proceedings. The attorney general shall, at the request of the E-911 uniform emergency telephone system division, or any other agency that may replace it, or on its own initiative, commence judicial proceedings in the superior court against any public agency, municipality, or telecommunication services provider providing communication services […]

Section 39-21.1-13. – Provision of emergency services across jurisdictional boundaries — Joint power or other agreements.

§ 39-21.1-13. Provision of emergency services across jurisdictional boundaries — Joint power or other agreements. (a) A public safety agency that receives a request for emergency service outside its jurisdictional or operational boundaries shall promptly forward the request, utilizing the transfer or relay method, to the public safety answering point or public safety agency responsible […]

Section 39-21.1-14. – E-911 surcharge and first response surcharge.

§ 39-21.1-14. E-911 surcharge and first response surcharge. (a)(1) A monthly E-911 surcharge of fifty cents ($.50) is hereby levied upon each residence and business telephone line or trunk, or path and data, telephony, internet, voice over internet protocol (VoIP) wireline, line, trunk, or path in the state including PBX trunks and centrex equivalent trunks […]

Section 39-21.1-15. – Severability.

§ 39-21.1-15. Severability. If any provision of this chapter or the application thereof to any person or circumstances is held invalid, the invalidity shall not affect other provisions or applications of the chapter that can be given effect without the invalid provision or application, and to this end the provisions of this chapter are declared […]

Section 39-21.1-16. – Providing false information.

§ 39-21.1-16. Providing false information. No person shall call or otherwise cause the number nine-one-one (911) to be called for the purpose of knowingly making a false alarm or complaint or reporting false information that could result in the dispatch of emergency services from any public agency as defined in § 39-21.1-3(7). Any person violating […]

Section 39-21.1-17. – Confidentiality of calls.

§ 39-21.1-17. Confidentiality of calls. All telephone calls and telephone call transmissions received pursuant to this chapter and all tapes containing records of telephone calls shall remain confidential and used only for the purpose of handling emergency calls and for public safety purposes as may be needed for law enforcement, fire, medical, rescue or other […]

Section 39-21.1-18. – First responder services.

§ 39-21.1-18. First responder services. In emergency situations that require emergency medical transportation services and arise out of a 911 emergency telephone system request, only those ambulance services that are operated by municipalities, for municipalities by contracted services, by fire districts, or nonprofit corporations shall be used. History of Section.P.L. 1999, ch. 337, § 1.

Section 39-21.1-2. – Short title.

§ 39-21.1-2. Short title. This chapter may be cited as the “911 Emergency Telephone Number Act.” History of Section.P.L. 1986, ch. 152, § 1.

Section 39-21.1-3. – Definitions.

§ 39-21.1-3. Definitions. As used in this chapter: (1) “Automatic location identification (ALI)” means the system capability to identify automatically the geographical location of the telephone being used by the caller and to provide a display of the location information at a public safety answering point. (2) “Automatic number identification (ANI)” means the system capability […]

Section 39-21.1-4. – Confidentiality.

§ 39-21.1-4. Confidentiality. Automatic number identification (ANI) and automatic location identification (ALI) information that consists of the name, address, and telephone numbers of telephone subscribers shall be confidential. Dissemination of the information contained in the 911 automatic number and automatic location database is prohibited except for the following purposes: (1) The information will be provided […]

Section 39-21.1-5. – Establishment of 911 service.

§ 39-21.1-5. Establishment of 911 service. (a) The state shall establish a single, central statewide emergency 911 system equipped with selective call routing, automatic number identification, and automatic location identification. All telecommunication service providers who operate within this state shall provide access to the E-911 uniform emergency telephone system with selective call routing, automatic number […]

Section 39-21.1-6. – Other agencies — E-911 authority.

§ 39-21.1-6. Other agencies — E-911 authority. The 911 authority, or any other agency that may replace it, shall plan, implement, and operate the 911 system, as provided by this chapter. History of Section.P.L. 1986, ch. 152, § 1; P.L. 1987, ch. 236, § 1.

Section 39-21.1-7. – Methods of handling emergency telephone calls.

§ 39-21.1-7. Methods of handling emergency telephone calls. The 911 system designs should include provisions for expansion to include capabilities not required in initial implementation. The public safety answering point may handle nonemergency calls by referring the caller to another number. History of Section.P.L. 1986, ch. 152, § 1.

Section 39-21.1-8. – Emergency services included in system.

§ 39-21.1-8. Emergency services included in system. (a) The 911 system shall be capable of transmitting requests for law enforcement, firefighting, and emergency medical and ambulance services to a public safety agency or agencies that provide the requested service at the place where the call originates. In response to requests for emergency medical or ambulance […]

Section 39-21.1-9. – Pay telephones, dialing without a coin.

§ 39-21.1-9. Pay telephones, dialing without a coin. Every pay station telephone of a telephone common carrier served from a central office having a dial-tone-first capability shall permit a caller to dial 911, or to reach an operator by dialing “0,” without first inserting a coin or paying any other charge. No telephone common carrier […]