§24D-1-18. Notice to Subscribers Regarding Quality of Service
(a) Annually, every cable operator shall mail to each of its subscribers a notice which: (1) Informs subscribers how to communicate their views and complaints to the cable operator and to the commission;
§24D-1-19. Recording of Subscriber Complaints
(a) Every cable operator shall keep a record or log of all complaints received regarding quality of service, rates, programming, equipment malfunctions, billing procedure, employee relations with customers and similar matters as may be prescribed by the commission. The records shall be maintained for a period of two years. (b) The record or log shall […]
§24D-1-20. Franchise Document Clearinghouse
(a) All cable operators holding an existing franchise on the effective date of this article shall file a copy of the franchise and any federal communications commission rulings or other rulings affecting such franchises with the commission with the annual report filed in one thousand nine hundred ninety-nine as referenced in section twenty-four of this […]
§24D-1-21. Rights of Individuals
A cable television system operator may not deny service, deny access, or otherwise discriminate against subscribers, channel users, or any other citizens on the basis of age, race, religion, sex, physical handicap or country of natural origin.
§24D-1-22. Complaints; Violations; Penalties
(a) Complaints of affected parties regarding the operation of a cable system must be made in writing and filed with the commission. The commission shall take up such complaints with the cable operator complained against in an endeavor to bring about satisfaction of the complaint without formal hearing. The commission shall not consider any complaint […]
§24D-1-23. Other Duties of Commission; Suit to Enforce Chapter
(a) The commission has the power and jurisdiction to supervise every cable operator within this state so far as may be necessary to carry out the purposes of this chapter and to do all things which are necessary or convenient in the exercise of this power and jurisdiction. (b) The commission may adopt rules and […]
§24D-1-24. Annual Reports
Each cable operator shall file annually with the commission reports of its financial, technical and operational condition and its ownership. The reports shall be made in a form and on the time schedule prescribed by the commission and shall be kept on file open to the public.
§24D-1-25. Annual Fees; Effect of Application and Filing Fees on Franchise Fees
(a) Each cable operator shall pay to the commission an annual fee in an amount of 12¢ per subscriber. Such funds and all other funds to be paid to the commission under the provisions of this chapter shall be deposited into a special fund designated the "cable fund." Such fund shall be used for purposes […]
§24D-1-26. Cable Television Industry Not Regulated as a Utility
No provision of this article may be construed to grant the commission the power to regulate the cable television industry as a utility.
§24D-1-27. Current Method of Taxation Preserved
Enactment of the amendments to section three, article one, chapter twenty-four of this code and this article in the year 1999 shall in no way change how cable television providers, cable television property and cable television services are taxed by this state or its political subdivisions after the effective date of this enactment. For tax […]