§24D-1-12. Transfer of Cable Franchise
(a) No cable system and no cable franchise, including any system without a franchise and any franchise in existence on the effective date of this chapter, may be assigned, sold, or transferred, including a transfer of control of any cable system, whether by change in ownership or otherwise, except upon written application to and approval […]
§24D-1-13. Rates; Filing With Public Service Commission; Approval
(a) The commission shall require each cable operator to file a schedule of its rates of service on a form and with the notice that the commission may prescribe. The schedule shall be filed with the annual report referenced in section twenty-four of this article. (b) To the extent permitted by federal law, the commission […]
§24D-1-14. Requirement for Adequate Service; Terms and Conditions of Service
(a) Every cable operator shall provide safe, adequate, and reliable service in accordance with applicable laws, rules, franchise requirements and its filed schedule of terms and conditions of service. (b) The commission shall require each cable operator to submit a schedule of all terms and conditions of service in the form and with the notice […]
§24D-1-15. Procedures for Restoring Interrupted Service and Improving Substandard Service
(a) Each cable operator, for the purpose of restoring interrupted service and improving substandard service, shall be able to receive calls twenty-four hours a day, seven days a week, and shall have one or more qualified persons as may be necessary to repair the cable system, facilities and equipment owned by the cable operator and […]
§24D-1-16. Credit or Refund for Interrupted Service
(a) If cable service to a subscriber is interrupted for more than twenty-four continuous hours, such subscriber shall, upon request, receive a credit or refund from the cable operator in an amount that represents the proportionate share of such service not received in a billing period, provided such interruption is not caused by the subscriber. […]
§24D-1-17. Office Operating Requirements; Office Hours
(a) Each cable operator shall operate a business office in or near its area of operation as approved by the franchise authority or the commission that shall be open during normal business hours. (b) Each cable operator shall operate sufficient telephone lines, including a toll-free number or any other free calling option, as approved by […]
§24D-1-8. Issuance of Cable Franchise Authority; Criteria; Content
(a) A franchising authority is exclusively empowered to issue a cable franchise to construct or operate facilities for a cable system upon the terms and conditions provided in this article. (b) The franchising authority, after a public hearing as provided in this article, shall issue a cable franchise to the applicant when the franchising authority […]
§24D-1-9. Cable System Installation, Construction, Operation, Removal, General Provisions
(a) A cable franchise shall be construed to authorize the construction or operation of a cable system: (i) Over public rights-of-way; and (ii) through easements, which are within the area to be served by the cable system and which have been dedicated for compatible uses. (b) The technical specifications, general routes of the distribution system […]
§24D-1-10. Revocation, Alteration, or Suspension of Cable Franchise; Penalties
(a) Any cable franchise issued in accordance with the provisions of this chapter may be revoked, altered or suspended by the franchising authority upon the recommendation of the commission to a municipality or county acting as a franchising authority or after a hearing before the franchising authority, for the following reasons: (1) For making material […]
§24D-1-11. Renewal of Cable Franchise
(a) Any cable franchise issued pursuant to this chapter may be renewed by the franchising authority upon approval of a cable operator's application or proposal therefor and in accordance with the provisions of 47 U.S.C. §546 as the same is in effect on the effective date of this chapter. The form of the application or […]