Section 302 – Levels of procedure.

• (1) The administration of all grievances under Subsection 67-19a-202(1) occurs on the following four levels:
  • (a) Level 1 – the supervisor;
  • (b) Level 2 – the division director or the director’s designee;
  • (c) Level 3 – the agency director or the director’s designee; and
  • (d) Level 4 – the office.

• (2)
  • (a) Except as provided in Subsection (2)(b), Section 67-19a-402.5, and Section 67-19a-501, and subject to applicable time limits as provided in this chapter, an employee:
    • (i) shall file a grievance at the lowest level described in Subsection (1) that has not already issued a decision, taken action, or declined to address the subject of the grievance; and
    • (ii) may proceed for further review of a grievance in accordance with Section 67-19a-402.
  • (b) If a supervisor or division director is a subject of a grievance or complaint, the employee may proceed directly to Level 2 or Level 3, respectively.
  • (c) An employee may not file a grievance that asks the same manager or a lower-level manager to reconsider a previously made decision.

• (3) A career service employee may advance all grievances to Level 3.

• (4) In accordance with Section 67-19a-402.5 and subject to Section 67-21-4, a reporting employee may file a grievance alleging retaliatory action directly at Level 4.

Amended by Chapter 209, 2022 General Session