Effective – 28 Aug 1984
407.575. Manufacturer with approved settlement procedure, consumer’s duty. — If a manufacturer has established an informal dispute settlement procedure which complies in all respects with the provisions of the code of Federal Regulations, 16 CFR 703, provisions of sections 407.560 to 407.579 concerning refunds or replacements shall not apply to any consumer who has not first resorted to such procedure.
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(L. 1984 H.B. 992 § 6)
(1989) Car manufacturer has affirmative duty to notify consumer if it has an informal dispute settlement procedure but has no duty to notify consumer that similar procedure was not established in accordance with statute and procedure did not toll the statute of limitation under the “lemon law.” (Mo. App. E.D.) Stewart v. Sieben, Inc., 783 S.W.2d 432.