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Home » US Law » 2020 Arkansas Code » Title 23 - Public Utilities and Regulated Industries » Subtitle 3 - Insurance » Chapter 99 - Healthcare Providers » Subchapter 7 - Grievance Systems and Quality Assessment and Improvement Systems

§ 23-99-701. Legislative findings

The General Assembly finds and declares the following: (1) The State of Arkansas has an interest in protecting its citizens and in pursuing reasonable means to improve the quality of life and health of those citizens; (2) In the healthcare field, the State of Arkansas has traditionally regulated utilization review as well as the quality […]

§ 23-99-702. Definitions

As used in this subchapter: (1) “Commissioner” means the Insurance Commissioner; (2) [Repealed.] (3) “Healthcare services” means any services included in the furnishing to any individual of medical or dental care, hospitalization, or services incident to the furnishing of care or hospitalization, as well as the furnishing to any person of any and all other […]

§ 23-99-703. Grievance system

(a) All health carriers and networks shall make arrangements for handling and resolving grievances. (b) Each health carrier and network shall: (1) Maintain records of grievances filed with the health carrier and network concerning the quality of healthcare services; and (2) Submit in the form and manner prescribed by the Secretary of the Department of […]

§ 23-99-704. Quality assessment and improvement systems

(a) Each health carrier and network shall: (1) Make arrangements for measuring and improving the quality of healthcare services; (2) Maintain quality assessment and improvement programs and records measuring the outcomes of healthcare services; and (3) Submit to the Secretary of the Department of Health in the time, manner, and form prescribed the following information: […]

§ 23-99-705. Applicability and scope

(a) This subchapter shall not apply to disability income, specified disease, Medicare supplement, hospital indemnity, accident-only policies, long-term care, short-term limited duration insurance, and all other supplemental insurance products issued by health carriers. (b) In terms of the Secretary of the Department of Health’s regulatory authority pursuant to §§ 23-99-703 and 23-99-704, such authority shall […]