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Section 411.965 – Policy on program accessibility.

The Legislative Assembly finds: (1) That many persons eligible for public assistance or medical assistance programs, especially those with the lowest incomes and the greatest need for assistance, are precluded from receiving benefits because of program inaccessibility; (2) That program inaccessibility stems from barriers that arise in learning of the availability of benefits, in applying […]

Section 411.967 – Forms and notices to be in plain language.

Every form, notice, brochure or other written material of the Department of Human Services or the Oregon Health Authority intended for use by persons inquiring about, applicants for or recipients of public assistance or medical assistance shall be written in plain language. A form, notice, or brochure is written in plain language if it substantially […]

Section 411.969 – Informational materials for applicants.

(1) The Department of Human Services and the Oregon Health Authority shall publish, make available and publicize to all persons inquiring about, applicants for and recipients of public assistance or medical assistance the following informational materials: (a) Brochures enumerating and explaining the public assistance and medical assistance programs administered by the department and the authority; […]

Section 411.970 – When bilingual services required.

(1) As used in this section: (a) “Non-English-speaking household” means a household that does not have an adult member who is fluent in English. (b) “Written materials” includes all forms, notices and other documents that the Department of Human Services or the Oregon Health Authority provides to any English-speaking client for the establishment, maintenance and […]

Section 411.972

[1987 c.3 §5; 2001 c.900 §248; renumbered 411.089 in 2009]

Section 411.975

[1987 c.3 §6; 2001 c.900 §249; renumbered 411.091 in 2009]

Section 411.977

[1987 c.3 §7; 2001 c.900 §97; renumbered 411.093 in 2009]