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Section 441.402 – Definitions for ORS 441.402 to 441.419.

As used in ORS 441.402 to 441.419: (1) “Administrative action” means any action, inaction or decision made by an owner, employee or agent of a long term care facility or by a public agency that affects the services to residents of long term care facilities. (2) “Designee” means an individual appointed by the Long Term […]

Section 441.404 – Funding of office.

The funding for the office of the Long Term Care Ombudsman shall include at least one percent of Title III(B) of the Older Americans Act (Public Law 89-73) funding received by this state. [Formerly 441.107]

Section 441.406 – Duties of ombudsman; rules.

(1) The Long Term Care Ombudsman shall carry out the following duties: (a) Investigate and resolve complaints made by or for residents of long term care facilities about administrative actions that may adversely affect their health, safety, welfare or rights, including subpoenaing any person to appear, to give sworn testimony or to produce documentary or […]

Section 441.407 – Procedures to maintain confidentiality.

The Long Term Care Ombudsman shall establish procedures to maintain the confidentiality of the records and files of residents of long term care facilities. These procedures must meet the following requirements: (1) The ombudsman or a designee may not disclose the identity of any resident unless the complainant or the resident, or the legal representative […]

Section 441.408 – Right of entry into facilities and access to records.

(1) The Long Term Care Ombudsman and each designee shall have the right of entry into long term care facilities at any time considered necessary and reasonable by the ombudsman or the designee for the purpose of: (a) Investigating and resolving complaints made by residents or made on their behalf; (b) Interviewing residents, with their […]

Section 441.409 – Report after investigation; referral to other agencies.

(1) Following an investigation, the Long Term Care Ombudsman or the designee shall report opinions or recommendations to the party or parties affected and, if appropriate, shall attempt to resolve the complaint using informal techniques of mediation, conciliation and persuasion. Complaints of conditions adversely affecting residents of long term care facilities, or complaints of conditions […]

Section 441.411 – Notice of complaint procedures; posting.

(1) The Long Term Care Ombudsman shall prepare and distribute to each long term care facility in this state a written notice describing the procedures to follow in making a complaint, including the address and telephone number of the ombudsman and local designee, if any, and a poster describing the Long Term Care Ombudsman Program […]

Section 441.412 – Immunity of employees.

(1) Any employee or agent of a long term care facility acting in good faith in discussing resident care pursuant to ORS 441.408 shall have immunity from any civil liability that might otherwise be incurred or imposed with respect to the making of such report. (2) Any employee or agent who makes a report pursuant […]

Section 441.413 – Appointment of designees; qualifications; duties.

(1) The Long Term Care Ombudsman shall appoint designees, in consultation with local screening committees that are appointed by and serve at the pleasure of the ombudsman, that may consist of but not be limited to persons representing: (a) The area agency, as defined in ORS 410.040. (b) The local office of the Department of […]

Section 441.417 – Duties.

The Residential Ombudsman and Public Guardianship Advisory Board shall: (1) Monitor the Long Term Care Ombudsman Program. (2) Advise the Governor and the Legislative Assembly on the Long Term Care Ombudsman Program. (3) Nominate, after interviews and according to prescribed criteria, three persons to fill the Long Term Care Ombudsman position or to fill a […]

Section 441.419 – Long Term Care Ombudsman Account.

The Long Term Care Ombudsman Account is established in the State Treasury, separate and distinct from the General Fund. All miscellaneous receipts, gifts and federal and other grants received by the Long Term Care Ombudsman shall be deposited into the Long Term Care Ombudsman Account and are continuously appropriated to the Long Term Care Ombudsman […]