§ 45-1-111. Limitation of Personal Liability
45-1-129. Electronic applications.
§ 45-1-201. Short Title
This part shall be known and may be cited as the “Bank Customer Dispute Resolution Act of 1981.”
§ 45-1-202. Commissioner Authorized to Mediate or Arbitrate
The commissioner has the discretion to mediate or arbitrate a complaint against a state bank made by a customer of the bank.
§ 45-1-203. Decision to Intervene Discretionary With Commissioner
Upon receipt of a complaint, the commissioner shall determine whether mediation or arbitration is appropriate; however, the commissioner’s decision not to resolve a complaint shall not be reviewable, and the commissioner shall not resolve a complaint unless the customer and the bank both agree to the resolution. The commissioner shall consider the amount of money […]
§ 45-1-204. Informal Conference or Hearing — Mediation or Arbitration — Award
In resolving a complaint, the commissioner may conduct an informal conference or informal hearing or may require that the parties submit written statements or sworn affidavits. In addition, the commissioner may designate a qualified person, whether or not an employee of the department, to mediate or arbitrate the complaint. When the commissioner conducts an informal […]
§ 45-1-205. Award Is Binding — Review on Appeal — Compliance Orders
An award of the commissioner issued pursuant to this part shall be binding upon the parties, but either party may seek to vacate the award in any court with jurisdiction over the original subject matter, by commencing the appropriate original action against the other party within thirty (30) days of receiving a copy of the […]
§ 45-1-206. Commissioner to Notify Parties of Effect of Award, Right to Appeal
The commissioner shall advise both parties in writing, at the time the award is made, that the commissioner’s decision will be binding on both parties unless appealed to a court of law within thirty (30) days, as provided in § 45-1-205.
§ 45-1-207. Commissioner’s Rulemaking Authority
The commissioner is granted the power to enact reasonable substantive and procedural rules to carry out the purposes of this part.
§ 45-1-208. Legislative Intent — Liberal Construction
This part is enacted for the purpose of providing the citizens of this state with an informal and expeditious method of resolving customer disputes with state chartered banks. This part is not intended to create a new agency or division within the department. It is intended that the purpose of this part be carried out […]
§ 45-1-209. General Arbitration Law Inapplicable
Title 29, chapter 5, part 1 does not apply to an arbitration covered by this part.