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Home » US Law » 2022 Code of Virginia » Title 56 - Public Service Companies » Chapter 15 - Telegraph and Telephone Companies » Article 8. Emergency Calls on Multiline Telephone Systems

§ 56-484.19. Definitions

As used in this article: “Alternative method of providing call location information” means a method of maintaining and operating a multiline telephone system that ensures that: 1. Emergency calls from a telephone station provide the PSAP with sufficient location identification information to ensure that emergency responders are dispatched to a location at the facility from […]

§ 56-484.20. Charges for emergency calls

The MLTS provider of any multiline telephone system shall maintain and operate the MLTS in such manner that an individual placing an emergency call from a telephone station on the MLTS is not charged for the call. 2007, c. 427.

§ 56-484.21. Instructions for emergency calling

Commencing July 1, 2009, the MLTS provider of any multiline telephone system shall either (i) demonstrate or provide written instructions to each new user of the MLTS how to place an emergency call from a telephone station or (ii) provide written instructions at each telephone station that inform an individual how to place an emergency […]

§ 56-484.22. Access to PSAPs from telephone stations on MLTS

Commencing July 1, 2009, the MLTS provider of any multiline telephone system shall maintain and operate the MLTS in such manner that a telephone call made by dialing the digits “9-1-1” and, if applicable, any additional digit or digits that must be dialed in order to permit the user to access the public switched telephone […]

§ 56-484.23. Provision of emergency call information

A. The MLTS provider of any multiline telephone system that is acquired or installed on or after July 1, 2009, commencing on the date of its installation, shall maintain and operate the MLTS in a manner that ensures that each emergency call placed from any telephone station on the MLTS provides either (i) calling party […]

§ 56-484.24. Liability

A. An MLTS provider, its employees or agents shall not be liable to any person for damages incurred as a result of any act or omission by it, except gross negligence or intentional, willful or wanton misconduct, in connection with maintaining or operating the MLTS in a manner required by this article. B. A telecommunications […]

§ 56-484.25. Exemption for certain counties

Notwithstanding any provision of this article to the contrary, the provisions of §§ 56-484.22 and 56-484.23 shall not apply with respect to any multiline telephone system located in a county that is not served by an enhanced 9-1-1 service system, until the later to occur of (i) 120 days after the date an enhanced 9-1-1 […]