Sec. 1. As used in this chapter, “211” means the abbreviated dialing code designated by the Federal Communications Commission for telephone service providing access to human services information and referrals. As added by P.L.73-2020, SEC.7.
Sec. 10. Beginning July 1, 2021, the office of the secretary shall: (1) compile data regarding 211 services, including: (A) community needs, including utility, housing, and food assistance; (B) the number of referrals to community resources; (C) the number of individuals seeking assistance in each county; and (D) all community resource providers, including township trustees; […]
Sec. 11. The office of the secretary shall obtain and maintain accreditation for 211 operations in accordance with the standards of the Alliance of Information and Referral Systems or an equivalent national accreditation organization for information and referral services. As added by P.L.73-2020, SEC.7.
Sec. 12. (a) The office of the secretary shall submit to the general assembly an annual report regarding 211 operations. The report must include information regarding all services provided through 211 and a description of changes in the information as compared to the year preceding the year for which the report is issued. (b) The […]
Sec. 13. (a) The office of the secretary may adopt rules under IC 4-22-2 necessary to implement this chapter. (b) The office of the secretary may adopt emergency rules under IC 4-22-2-37.1 to implement this chapter on an emergency basis. (c) An emergency rule or an amendment to an emergency rule adopted under this section […]
Sec. 2. As used in this chapter, “211 services” means information and referral services provided through the use of 211 and intended to promote and provide access to human services. As added by P.L.73-2020, SEC.7.
Sec. 3. As used in this chapter, “advisory committee” refers to the 211 advisory committee established by section 9 of this chapter. As added by P.L.73-2020, SEC.7.
Sec. 4. As used in this chapter, “fund” refers to the 211 services fund established by section 8 of this chapter. As added by P.L.73-2020, SEC.7.
Sec. 5. As used in this chapter, “human services” means services provided by government or nonprofit organizations to ensure the health and well-being of Indiana citizens. The term includes, but is not limited to, services designed to do any of the following: (1) Provide relief or assistance after a natural or nonnatural disaster. (2) Assist […]
Sec. 6. As used in this chapter, “person” means an individual, a firm, a partnership, a corporation, or a limited liability company. As added by P.L.73-2020, SEC.7.
Sec. 7. It is the policy of the state that 211 services should, in an orderly and efficient manner: (1) provide access to human services; and (2) collect needed information about human services and the delivery of human services in Indiana. As added by P.L.73-2020, SEC.7.
Sec. 8. (a) The 211 services fund is established to make 211 services available throughout Indiana. The fund shall be administered by the office of the secretary. (b) The fund consists of the following: (1) All money appropriated to the fund by the general assembly. (2) Funds received from the federal government for the support […]
Sec. 9. (a) The 211 advisory committee is established. The advisory committee includes the following members appointed by the governor or the governor’s designee: (1) Two (2) members, each of whom represents a different Indiana United Way entity. (2) Two (2) members who have experience working for or with Indiana 211 Partnership, Inc., or the […]
