(a) In this subtitle the following words have the meanings indicated. (b) “Hold order” or “freeze” means a directive to retain: (1) the telephone company or reseller selected by a customer until the customer provides express authorization for a change to another telephone company or reseller; (2) for telecommunications service options for which the telephone company or reseller imposes […]
(a) This subtitle applies to a telephone company or reseller that provides intrastate interLATA, intraLATA, or local exchange carrier telecommunications service. (b) An act of a person or company that is acting as an agent or representative of a telephone company or reseller is deemed to be an act of the telephone company or reseller under this […]
Each reseller that provides telecommunications service shall obtain authorization from the Commission in a manner determined by the Commission to provide those services in the State.
Unless the telephone company or reseller complies with authorization and confirmation procedures adopted by the Commission and by federal law and regulation, a telephone company or reseller may not, on behalf of a customer: (1) change, or direct another telephone company or reseller to change, the customer’s telephone company or reseller; (2) select a telecommunications service option […]
(a) This section applies to a telephone company or reseller that initiates an unauthorized change in violation of this subtitle in: (1) a customer’s telephone company; (2) a customer’s reseller; (3) a customer’s telecommunications service options; or (4) the person who bills the customer or the customer’s billing arrangement. (b) A telephone company or reseller that is subject to this section […]
(a) When a customer, or a telephone company or reseller providing a new telecommunications service on behalf of the customer, makes a change in the customer’s telephone company or reseller, the telephone company or reseller providing the new telecommunications service shall provide a conspicuous notice to the customer, informing the customer that the change was made. […]
(a) If the Commission determines that a hold order or freeze is necessary, the Commission may require a telephone company or reseller that operates the network facilities that control routing, selection, or billing functions necessary to implement the hold order or freeze to offer the hold order or freeze to the telephone company’s end-use customers or […]
(a) To implement this subtitle the Commission may adopt regulations necessary to carry out the provisions of this subtitle that are consistent with federal law. (b) The regulations may include: (1) procedures for a customer to confirm a change in the customer’s telephone company or reseller made by another telephone company or reseller on behalf of the customer; […]
(a) A telephone company or reseller may not fail or neglect to comply with this subtitle or with a regulation adopted under this subtitle. (b) For the purpose of enforcing the provisions of this subtitle, the Commission may: (1) exercise any of the powers conferred under this division against a telephone company or reseller; and (2) in the case […]
