RCW 19.162.010 Application of consumer protection act—Scope. (1) The legislature finds that the deceptive use of pay-per-call information delivery services is a matter vitally affecting the public interest for the purpose of applying the consumer protection act, chapter 19.86 RCW. (2) The deceptive use of pay-per-call information delivery services is not reasonable in relation to […]
RCW 19.162.020 Definitions. Unless the context clearly requires otherwise, the definitions in this section apply throughout this chapter. (1) “Person” means an individual, corporation, the state or its subdivisions or agencies, business trust, estate, trust, partnership, association, cooperative, or any other legal entity. (2) “Information delivery services” means telephone-recorded messages, interactive programs, or other information […]
RCW 19.162.030 Program message preamble. (1) An information provider that does business in Washington must include a preamble in all program messages for: (a) Programs costing more than five dollars per minute; or (b) Programs having a total potential cost of greater than ten dollars. (2) The preamble must: (a) Accurately describe the service that […]
RCW 19.162.040 Advertisement of services. An information provider that does business in Washington shall comply with the following provisions in its advertisement of information delivery services: (1) Advertisements for information delivery services that are broadcast by radio or television, contained in home videos, or that appear on movie screens must include a voice-over announcement that […]
RCW 19.162.050 Services directed at children. An information provider that does business in the state of Washington shall not direct information delivery services to children under the age of twelve years unless the information provider complies with the following provisions: (1) Interactive calls where children under the age of twelve years can speak to other […]
RCW 19.162.060 Nonpayment of charges. An information provider’s failure to substantially comply with any of the provisions of RCW 19.162.030 through 19.162.050 is a defense to the nonpayment of charges accrued as a result of using the information provider’s services, billed by any entity, including but not limited to telecommunications companies and interexchange carriers. [ […]
RCW 19.162.070 Violations—Action for damages. A person who suffers damage from a violation of this chapter may bring an action against an information provider. In an action alleging a violation of this chapter, the court may award the greater of three times the actual damages sustained by the person or five hundred dollars; equitable relief, […]
